Personal support
for cleaning businesses.
A direct line to the team in Völklingen. No tickets in a queue, no overseas hotline – you write to us, we reply.
Frequently asked support questions
How quickly does Taskey support respond?+
Usually within a few hours on business days. Enterprise customers get a dedicated account manager with guaranteed response times via SLA.
Do I get help with onboarding?+
Yes. With our Done-for-You setup, we import your sites, employees and contracts for you. Your operation is up and running within 48 hours – with no effort on your side.
Where can I find the NFC guide and training material?+
Our help center has step-by-step guides and short videos. On request we'll also run a live training for your team via video call.
Is support available in other languages?+
The Taskey app is available in German, Turkish, Russian, Polish and other languages. Support for owners and administration is provided in German and English.
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