Industry · Public transport & operators

Cleaning software for public transport, tamper-proof and audit-ready.

Transit operators now expect every cleaning contractor to provide gap-free digital proof of service. Taskey delivers exactly that foundation: tamper-proof check in and out, photo and service proof per station, clean reports for clients and an app that field staff use without training.

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Requirements

What transit operators expect from their cleaning provider today.

Public transport organisations are reshaping the contractual requirements for cleaning services. Central to this is whether the contractor can document every service digitally, transparently and safely against later modification.

Taskey covers exactly these requirements. The software was built for cleaning companies working in complex site structures such as railway stations, metro and suburban rail stations, bus depots, operator yards and administrative buildings.

✓Tamper-proof personal check in and out for field staff
✓Comparison between planned schedule and delivered service
✓Traceable, tamper-protected photo documentation
✓Complete audit trail for all later changes
✓Overview per station or site including deviations
✓Ticket function for defects and complaints

Check in and out

Personal proof on site, without shortcuts.

Every employee checks in and out at the site via NFC tag or QR code. The app ties the proof to the personal device, the timestamp and the station location. The result is a proof of presence that cannot be generated in bulk or from off site.

For stations and transit sites with many access points, tags can be placed per area, level or platform. This provides a precise mapping of person, location and time.

✓NFC tag or QR code per station, area or platform
✓Automatic timestamp and device binding
✓Block against double check-ins and remote bookings
✓Optional position check as an extra safeguard

Plan vs. actual

What was planned and what was actually delivered.

For every station and cleaning cycle, Taskey compares the target plan of scheduled services against the actual state. Clients see at a glance where services were delivered on time, where deviations exist and which reasons are logged.

The view can be filtered per station, per contract site or as an overview across all sites. Deviations are highlighted and can be commented on directly, or turned into a ticket.

Photo documentation

Images with evidentiary weight, not just visuals.

Photos are captured directly in the app. Each image is bound to the job, station, timestamp and user. Any later replacement, insertion or editing outside the app is made visible through checksums and internal storage.

Where required, Taskey can enforce before and after proof, for example for deep cleans, incident-based special cleaning or predefined inspection points.

✓Capture directly in the app, no external uploads
✓Checksums and internal image storage, tampering becomes visible
✓Optional before and after photo requirement
✓All photos retrievable per station and cleaning cycle

Audit trail

Every later change stays visible.

No proof is quietly overwritten. When a time, a photo or a comment is changed later, Taskey logs the timestamp, user, previous value and new value. Clients can view the complete history of a position.

This makes both unintended corrections and intentional changes traceable at any time. For contract review this means legal certainty for both sides.

Per station view

One site, one clear view.

Every station has its own view with the current cleaning state, recent jobs, open tasks, reported defects and assigned staff. The same view is available to the cleaning company’s site manager and to the client, each in the appropriate role.

Contract partners work on identical data. Follow-up questions, service disputes and invoice checks become much faster.

Reports and downloads

Reports at the touch of a button, in the client’s layout.

Monthly reports, contract reports and ad hoc analyses are exported from Taskey directly as PDF or Excel. They contain services, deviations, photos, audit trail and ticket history. The layout can be tailored to the client’s corporate design.

Recurring reports can be automated and delivered by email to defined recipients. Manual compilation is no longer required.

Ticket function

Handle defects and complaints in a structured way.

Every observation on site, every client message and every passenger complaint can be captured as a ticket. Tickets are tied to a station and area, optionally with an assignee, and created with photo, category and due date.

The processing state is transparent for the client. Follow-up on open reports becomes unnecessary because the status is always in the view.

Usability

Fewer clicks, more time for the actual work.

The app is built for cleaning staff who work quickly and do not want to spend time on documentation. Check in and out happens in seconds via NFC or QR. Tasks, photos and comments are visible on the station home screen. Language switching, large controls and a reduced design provide safety in day-to-day work.

New staff are productive without training. For site managers and clients, the web back office provides filters, reports and roles.

References and use cases

Transit sites, stations and complex site structures.

Taskey is used by cleaning companies that manage transit sites, stations, operator yards, administrative buildings and complex properties. On request we send current reference information and a completed questionnaire on your technical requirements.

If you are preparing a tender or a market analysis and need technical documents for review, we can provide them quickly.

Data protection

DSGVO-compliant, servers in Germany.

All personal data is processed encrypted on servers in Germany. A data processing agreement is available in the account. Roles and permissions are fine-grained per person, site and client.

Access to proofs is restricted to authorised persons, storage is audit-proof and separated per contract relationship.

Frequently asked

What owners want to know now.

How does Taskey ensure that check in and out is not done in bulk or remotely?+

Every booking requires a physical NFC tap or QR scan at the site, combined with personal login and timestamp. Optionally the device position is verified. Bulk or remote bookings are detected and logged.

Can photos be swapped or edited later?+

Photos are captured directly in the app and stored internally. Each file has a checksum. External swapping is technically detectable and flagged in the audit trail.

How does the client see whether services were delivered as planned?+

The client gets their own view with a plan vs. actual comparison per station and period. Deviations are highlighted and enriched with reason, comment and photo.

Are later changes visibly documented?+

Yes. Every change to a time, photo or comment is logged. Previous value, new value, timestamp and user remain permanently visible.

Is there a ticket function for defects and complaints?+

Yes. Tickets can be created per station and area with category, photo, due date and assignee. The processing state is transparent for the client.

How simple is the app for cleaning staff?+

The app is built for minimal interaction. Check in and out, photo and tasks take seconds per job. Training is usually not required.

Is Taskey used by transit operators or in comparable site structures?+

Yes. Taskey is used by cleaning companies working on transit sites and complex properties. Current reference information is provided on request.

Where is the data processed?+

Exclusively on servers in Germany. Taskey is DSGVO-compliant. A data processing agreement is available in the account.

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